Core Values

All members of Kiln Creek Animal Care believe in and practice these core values:

INTERGRITY: We believe that being responsible, helpful, fair and honest will help us to best serve our patients and their owners. We follow through on promises and treat every client and animal with the same high standard of professional integrity.

RESPECT: We strive to follow the golden rule in our interactions with clients and each other. This means being courteous and polite, but also means that we work hard to communicate well, recognizing that each staff member and client is unique.

TEAMWORK: We understand that we can only achieve our mission and goals by working together. No single person is more important than another and each person plays an important role in providing the best possible care for every patient and every client that we encounter.

Together Everyone Accomplishes More

COMPASSION: We believe that every animal should be treated as if it were one of our own. We are advocates for the health and well-being of each pet, giving a voice to those that cannot physically speak.

EXCELLENCE: We continuously strive for excellence. We never stop learning and working to improve our skills, programs and services.

In The News

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    Holiday Gifts for Pets

    Dec 06 2018

    With the holidays just weeks away, don’t forget to add your pets to your shopping list! …

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    November is Senior Pet Month

    Nov 29 2018

    With advances in veterinary medical care and improved diets, our furry friends are living longer than ever before. Many of us are living with “seniors!” …

  • Thumbnail for Pet Cancer Awareness Month

    Pet Cancer Awareness Month

    Nov 22 2018

    November is dedicated to educating pet owners about the signs of cancer – the earlier the disease is detected, the greater the chance that treatment will be successful. …

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    Thanksgiving Safety

    Nov 15 2018

    Roast turkey, cornbread stuffing, gravy, green bean salad, sweet potato casserole (with marshmallows, of course), and apple pie! Thanksgiving dinner is such a divine meal to enjoy with family and…

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    Pet Diabetes

    Nov 08 2018

    November is Pet Diabetes Awareness Month. In pets, just as in humans, diabetes occurs when the body does not make enough insulin, stops producing it, or doesn’t use insulin properly. Insulin is…

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    Technology and Pets

    Nov 01 2018

    The roles that pets play in our lives have dramatically changed over the years. Though there is debate on the history of the domestication of cats and dogs, there is no doubt that these furry…

  • Thumbnail for Canine Influenza Virus Update: The Situation in Canada and the United States

    Canine Influenza Virus Update: The Situation in Canada and the United States

    Oct 29 2018

    Canine Influenza Virus (CIV) continues to be a problem in both the United States and Canada. About 20 confirmed and suspected cases have been identified in the Muskoka area in Ontario over the past…

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    Halloween Safety

    Oct 25 2018

    Trick or Treat! Halloween is almost here! Costumes are being picked! Candy favorites are being voiced! Parties are being planned! Halloween is such a magical time of year for children, but what about…