Urgent Care

Call Now 757-204-6428

Urgent Care hours:

Every Other Sat: 12pm - 6pm

  • Bite Wounds or Lacerations 
  • Ear Problem 
  • Eye Problem 
  • Vomiting or Diarrhea 
  • Limping
  • Fleas or Worms 
  • Allergies or Skin problems 
  • Toxin ingestion 
  • Paw or Nail issue 
  • Collapse 
  • Lethargy 
  • Abscess 
  • Urinary Problems/ Accidents inside
  • Coughing/Sneezing 
  • Anal gland issues (scooting, licking)
  • Decreased Appetite 
  • Hives/swelling/reactions 
  • End of Life/ Euthanasia 
  • Bad Breath 
  • Fever 
  • Constipation
  • And more!

What Cases Will We See?

  • Bite Wounds or Lacerations 
  • Ear Problem 
  • Eye Problem 
  • Vomiting or Diarrhea 
  • Limping
  • Fleas or Worms 
  • Allergies or Skin problems 
  • Toxin ingestion 
  • Paw or Nail issue 
  • Collapse 
  • Lethargy 
  • Abscess 
  • Urinary Problems/ Accidents inside
  • Coughing/Sneezing 
  • Anal gland issues (scooting, licking)
  • Decreased Appetite 
  • Hives/swelling/reactions 
  • End of Life/ Euthanasia 
  • Bad Breath 
  • Fever 
  • Constipation
  • And more!

Hospital Urgent Care provides veterinary services for a variety of conditions, illness, and injuries found in our pet patients. We have trained and dedicated veterinarians and nurses on staff. We have onsite diagnostic equipment to perform blood work, x-rays, ultrasound, and an in-house pharmacy allowing timely results and treatment of our patients. Cases that require 24-hour critical nursing care or more advanced diagnostics and treatments will be first stabilized and then referred to the specialty hospitals if necessary.

If your pet is experiencing an urgent medical issue after hours, please visit the list of nearby emergency hospitals.

FAQ and hospital responses

We prefer you call ahead to be added to the waitlist. Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life threatening, may be asked to wait.
The urgent care exam fee is $130 and will be due at the time of service. Additional service & treatment pricing will vary. We will collect a deposit for the exam fee over the phone prior to your pet’s exam. The deposit will be applied directly to your bill following your visit.
For the safety of your pet and our staff, please allow our trained professionals to care for your pet. We will ensure that you are placed in a comfortable exam or waiting room and will communicate with you regularly.
We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor.
Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for round-the-clock care. Some stable patients may stay the night here to have a procedure or additional testing during our normal business hours.
Dogs, Cats, Avian, Small mammals, and Reptiles.
Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pet’s condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.
Our current payment plan is through CareCredit or Scratch Pay, both can be applied for online before arriving. We accept credit cards, debit cards, Care Credit, and Scratch Pay only. Deposits are required for treatment and all payment is due at the time of service.
Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.
Outpatient cases will be instructed to schedule any rechecks or follow up care with their primary care veterinarian. We will ensure that all patient exam notes, and diagnostic test results are completed and sent home with you so that you may provide them to your primary care veterinarian.
No, you will coordinate a pickup time with our veterinary staff. All pets must be picked up by the time designated by our team.
Call Now 757-886-1300

900 Brick Kiln Blvd,
Newport News, VA 23602

Monday

7:30am - 6:00pm

Tuesday

7:30am - 6:00pm

Wednesday

7:30am - 6:00pm

Thursday

7:30am - 6:00pm

Friday

7:30am - 6:00pm

Saturday

8:00am - 12:00pm

Sunday

Closed


Open every other Saturday. Please call for availability.

We stop short of nothing but the best when it comes to the care of your pet.

Kiln Creek Animal Care values the bond between pets and their families. We strive to strengthen this relationship through our veterinary care, service and education. What’s more, we feel that your pet’s mental well being is equally as important as his or her physical health. That’s why our practice is Fear Free Certified! We were one of the first veterinary hospitals in Newport News and on the peninsula to venture down this road, and our patients and pet parents couldn’t be happier!

We are here to service the cities of Newport News, VA, Yorktown, VA, Hampton, VA, Williamsburg, VA, Fort Eustis, VA, Poquoson, VA, Norfolk, VA, Portsmouth, VA, Hayes, VA, Langley Air Force Base, VA and more!

It is our mission to treat each pet as if they are a member of our own family. We practice respect, courtesy, empathy and responsibility on a daily basis. It is these characteristics that set us apart from other clinics as we want your entire experience with Kiln Creek Animal Care to be beneficial to you and your pet.

Fear Free Certified Practice

We strive to make all experiences with us as easy as they can be for you and your four-legged family members. Fear Free Certification means we have committed to mitigate, as much as possible, the anxiety, trauma and stress dogs and cats can face going to the veterinarian.

 

We are proud to be an AAHA Accredited Hospital!

As an accredited member of the American Animal Hospital Association, we pride ourselves on personalized and exceptional veterinarian service. We believe that the best ways to protect our pets from disease is by using the most innovative preventative care that is available.

Interested in learning more about these services?
Click the button below to reach out to our team!

Call Now 757-886-1300

Our Veterinary Services

Wellness Exams

Dental Care

Spay & Neuter*

Exotic Pets

Ultrasound

Vaccinations

Microchipping

Medical Assessment

Kitten Wellness

Puppy Wellness

Laser Therapy

Radiology

Senior Wellness

Urgent Care

* Requires an initial exam